WhatsApp · Gmail · Google Chat → Zoho CRM

Every customer conversation, captured — and connected to your CRM.

Your reps live in WhatsApp. AuLens archives and unifies their WhatsApp, Gmail, and Google Chat conversations, resolves who said what to which customer, and surfaces it all right inside Zoho CRM — so nothing your team says is ever lost, invisible, or off the record.

Built for Zoho + Google Workspace teams running sales over WhatsApp. In daily use at Aufiero Informática.

Works with WhatsApp Gmail Google Chat Zoho CRM
The gap nobody owns

Your team's best conversations are happening where the company can't see them.

Invisible

Reps close deals over WhatsApp on their phones. Leadership can't read it, search it, or coach on it — it's a black box.

Lost when they leave

When a rep walks out the door, their customer history walks with them. The relationship resets to zero.

Disconnected from the CRM

WhatsApp, email, and chat live in three silos — none of it tied to the contact, lead, or deal it actually belongs to.

How it works

Connect once. Everything else is automatic.

No new app for your reps to learn — they keep using WhatsApp, Gmail, and Chat exactly as they do today.

1

Connect

Link your Zoho CRM and Google Workspace, and pair each rep's WhatsApp number — a one-time scan, no app install.

2

Capture

AuLens archives every message across channels and resolves who said what to which CRM contact, lead, or account — even matching phone-number formats across LATAM.

3

Surface in Zoho

The full cross-channel conversation history appears right inside the Zoho record — searchable, with oversight and coaching built in.

Keep your personal WhatsApp

No WhatsApp Web tab to keep open.

AuLens pairs with each rep's WhatsApp as its own linked device — like adding WhatsApp on a second computer. The rep keeps texting from their own phone, exactly as they do today, while your team sends, schedules, archives, and coaches from the browser.

No tab to babysit

Other tools lean on a WhatsApp Web session that has to stay connected. AuLens links once and runs on its own — close every tab and messages still send, archive, and sync.

Their phone stays theirs

Reps keep chatting on WhatsApp on their own phone at the same time — same number, same chats, no handoff. AuLens runs in parallel, not in their way.

Nothing to install

The whole inbox, CRM, and coaching experience runs in the browser. Connect once, and your team works from any computer — no app to set up.

Built for how reps work

Send, schedule, coach, oversee.

The same conversations your reps already have — with the controls WhatsApp alone doesn't give them. Every send, schedule, and conversation lives in one place your team can manage.

Undo send

Caught a typo, or the wrong chat, a second too late? Recall an outbound WhatsApp message within a short window right after you hit send — set per user.

Schedule a message

Write now, send later. Line up follow-ups for the right moment, and view, edit, or cancel everything from one scheduled-messages page.

See when a client deletes

When a customer deletes a WhatsApp message, AuLens keeps the record and marks it deleted in the timeline — you still have what was said, and know it was retracted.

Multi-account inbox

Work several WhatsApp numbers on one screen, with per-number unread badges. Mark any chat unread to flag the ones you need to come back to.

Account sharing, 3 levels

Share a number with a colleague or a whole team at three levels — viewer (read-only), reader (read and reply), manager (read, reply, and coach). A manager's direct reports' numbers are shared automatically.

What you get

One searchable record of every customer conversation.

Unified archive

WhatsApp, Gmail, and Google Chat — text, voice notes, images, and attachments — captured in one place and kept for good.

Search everything

Find any message across every channel and rep in seconds — by contact, keyword, or account.

Inside Zoho CRM

Conversations show up on the contact, lead, account, deal, and vendor records — no tab-switching, no copy-paste.

Oversight & coaching

Managers can review rep conversations and leave private coaching notes — visibility without micromanaging.

Never lose history

When a rep leaves, the relationship stays. Every conversation is retained and reassignable to the next owner.

Works in any market

Any language, phone-number formats worldwide, and tuned for teams that sell over chat — wherever your customers are.

See it in action

A 2-minute look at AuLens.

Watch a real conversation flow from a rep's WhatsApp straight into the Zoho record.

Explore the live demo →

Read-only · no sign-up · real sample data

AuLens live demo — WhatsApp inbox linked to Zoho CRM
Early access

Get AuLens for your team.

We're onboarding a small group of design partners now. Tell us about your team and we'll reach out.

Built to be trusted with your data

Security and privacy, by design.

Role-based access

Reps see their own conversations; managers see their team. Every privileged view is scoped.

Your data, isolated

Each organization's data is kept separate, encrypted in transit, and backed up daily.

Google security review

We're completing Google's CASA security assessment for Workspace data access.

You stay in control

Connect and disconnect channels on your terms. Export or remove your data on request.