Your reps live in WhatsApp. AuLens archives and unifies their WhatsApp, Gmail, and Google Chat conversations, resolves who said what to which customer, and surfaces it all right inside Zoho CRM — so nothing your team says is ever lost, invisible, or off the record.
Built for Zoho + Google Workspace teams running sales over WhatsApp. In daily use at Aufiero Informática.
Reps close deals over WhatsApp on their phones. Leadership can't read it, search it, or coach on it — it's a black box.
When a rep walks out the door, their customer history walks with them. The relationship resets to zero.
WhatsApp, email, and chat live in three silos — none of it tied to the contact, lead, or deal it actually belongs to.
No new app for your reps to learn — they keep using WhatsApp, Gmail, and Chat exactly as they do today.
Link your Zoho CRM and Google Workspace, and pair each rep's WhatsApp number — a one-time scan, no app install.
AuLens archives every message across channels and resolves who said what to which CRM contact, lead, or account — even matching phone-number formats across LATAM.
The full cross-channel conversation history appears right inside the Zoho record — searchable, with oversight and coaching built in.
AuLens pairs with each rep's WhatsApp as its own linked device — like adding WhatsApp on a second computer. The rep keeps texting from their own phone, exactly as they do today, while your team sends, schedules, archives, and coaches from the browser.
Other tools lean on a WhatsApp Web session that has to stay connected. AuLens links once and runs on its own — close every tab and messages still send, archive, and sync.
Reps keep chatting on WhatsApp on their own phone at the same time — same number, same chats, no handoff. AuLens runs in parallel, not in their way.
The whole inbox, CRM, and coaching experience runs in the browser. Connect once, and your team works from any computer — no app to set up.
The same conversations your reps already have — with the controls WhatsApp alone doesn't give them. Every send, schedule, and conversation lives in one place your team can manage.
Caught a typo, or the wrong chat, a second too late? Recall an outbound WhatsApp message within a short window right after you hit send — set per user.
Write now, send later. Line up follow-ups for the right moment, and view, edit, or cancel everything from one scheduled-messages page.
When a customer deletes a WhatsApp message, AuLens keeps the record and marks it deleted in the timeline — you still have what was said, and know it was retracted.
Work several WhatsApp numbers on one screen, with per-number unread badges. Mark any chat unread to flag the ones you need to come back to.
Share a number with a colleague or a whole team at three levels — viewer (read-only), reader (read and reply), manager (read, reply, and coach). A manager's direct reports' numbers are shared automatically.
WhatsApp, Gmail, and Google Chat — text, voice notes, images, and attachments — captured in one place and kept for good.
Find any message across every channel and rep in seconds — by contact, keyword, or account.
Conversations show up on the contact, lead, account, deal, and vendor records — no tab-switching, no copy-paste.
Managers can review rep conversations and leave private coaching notes — visibility without micromanaging.
When a rep leaves, the relationship stays. Every conversation is retained and reassignable to the next owner.
Any language, phone-number formats worldwide, and tuned for teams that sell over chat — wherever your customers are.
Watch a real conversation flow from a rep's WhatsApp straight into the Zoho record.
Read-only · no sign-up · real sample data
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Reps see their own conversations; managers see their team. Every privileged view is scoped.
Each organization's data is kept separate, encrypted in transit, and backed up daily.
We're completing Google's CASA security assessment for Workspace data access.
Connect and disconnect channels on your terms. Export or remove your data on request.